Help Desk services are FREE for our valued CCS Hungary users on working days (except those previously announced days when our HQ is closed due to technical reason) from 8:00 to 17:00 LT.  Help Desk : helpdesk()ccs.hu

Charges as stated in our contract and other standard service charges:

On working days from 8:00 to 17:00 LT

(except those previously announced days when our HQ is closed due to technical reason)

System re-location, re-installation, training and other IT services:

1. Site visit can not be ordeered during Pandemia.

Site visit within Budapest: HUF 19.000 / case / person + Man hour fees for each started half an hour: HUF 4.900, +parking fees if applicable.
Outside Budapest : HUF 12.000 / case / person + HUF 300 / kms from the borders of Budapest (one way) + motorway fee.
+ Man hour fees for each started half an hour: HUF 4.900, +parking fees if applicable.

2. Remote access via Internet Man hour fees for each started half an hour: HUF 4.900.

Duty work charges for CCS Hungary users, on working days from 17:00 to the next working day 08:00 LT and on those previously announced days when our HQ is closed due to technical reason.

Please note: during duty hours e-mails are not read, only phone calls to (+36) 20 411 5804 are answered. Site visit, on site works are available only up to our free capacity.

Each phone call to on-duty Help Desk: HUF 9.000 / phone call.

Site visit can not be ordeered during Pandemia.
Site visit within Budapest: HUF 39.000 / case / person + Man hour fees for each started half an hour: HUF 5.900, +parking fees if applicable.
Outside Budapest : HUF 45.000 / case / person + HUF 300 / kms from the borders of Budapest (one way)
+ Man hour fees for each started half an hour: HUF 5.900, +parking fees if applicable.

ALL ABOVE CHARGES AND FEES ARE SHOWN WITHOUT VAT AND OTHER CONCESSIONAL AND AUTHORITY FEES!